Managers babysit the holds queue.
They scan aging orders, decode hold reasons, chase missing information, and decide who owns the next step.
Background Check Demo
Holds Queue Processing
Workflow AS inspects held orders, classifies the hold reason, creates the next action, and keeps ambiguous or client-sensitive cases in human review.
60-second story
Each hold becomes a routed action.
The automation checks reason, age, client SLA, vendor status, and applicant/client follow-up needs.
Nothing disappears into a black box.
The receipt shows hold reason, route, task created, human-review exceptions, and source record tie-back.
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